Professional Services Engineer

Who we are?

Speedb has built the next-generation data engine that eliminates trade-offs between capacity, scale, and performance. Funded by high profile data industry veterans, our technology is designed to meet the present and future data processing needs of modern enterprises, regardless of scale.

The problem we solve affects every major industry and every major enterprise in the world today, and it will only get more critical.  We take full advantage of our tech leadership in this field to solve this problem and build a comprehensive offering that takes data management to a whole new level.We have raised a significant seed round from acclaimed investors andalready signed some major deals with world-leading enterprises.

Responsibilities

  • Gather and analyze information about a customer’s environment
  • Understand customers’ pain points
  • Build the customer environment with the existing configuration
  • Run the customer benchmark \ environment and generate a baseline
  • Verify that the benchmark usecase is relevant and loads the system enough
  • Tweak it as needed to generate the right load
  • Implement the Speedb solution, tweak it for maximum performance based on customers specifications
  • Understand the needs and requirements to work with product and R&D on possible features enhancements
  • Manage, track, and report on the progress of your engagements
  • Solve customers’ product related problems on clients’ systems remotely
  • Troubleshooting and resolution of technical issues during implementation
  • Establish and maintain strong working relationships with key internal and customer personnel to work effectively

Requirements

  • 5+ years of related experience
  • Good knowledge of Linux environment and scriptwriting skills
  • Knowledge and skills in building environments and running applications and benchmarks
  • Opensource projects knowledge and familiarity
  • Strong analytical and troubleshooting abilities - complex problems debug and resolution
  • Fluent English communication – written and verbal
  • Experience with performance tuning and benchmarking
  • Excellent interpersonal, multitasking, and organizational skills
  • Outstanding customer services skills
  • Customer success mentality

Why should Speedb be your next job?

Join a highly promising, successful and well funded early stage startup. But it’s much more than that -  Speedb is where empowering work culture, company values, personal growth and business success meets.

People are our first priority - when it comes to recruiting and operating, quality people are what make Speedb, and see our employees, their thoughts, needs and aspirationsWe believe in full visibility and transparency - every team member is equally valuable - and you will always know where you stand and where we are goingLearning, researching, and growing—together - Work side by side with some of the data industry’s leading technologists, and make an impact - togetherWe appreciate independent thinking - We believe in your skill and ability to research and develop creative solutions. You don’t need to tell us when you work or for how longWork-life balance is a priority for us - It makes for healthier, happier people which, in turn, makes for better colleagues and more productive employees.  Flexible hybrid work model - Work in the environment that best suits you, and when you’re most productive to fit your schedule, your personal life, and your daily routines.

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